Newedge
Graphic Design Agency, SEO Agency, Web Design Agency, Web Design
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01604 880787
Orchard House, Manor Rd, Pitsford, Northampton NN6 9AR, UK
Opening Hours:Monday: 9:00 AM – 5:00 PMTuesday: 9:00 AM – 5:00 PMWednesday: 9:00 AM – 5:00 PMThursday: 9:00 AM – 5:00 PMFriday: 9:00 AM – 4:00 PMSaturday: ClosedSunday: Closed
Area Served:Within 4 miles (6.4km) of Orchard House, Manor Rd, Pitsford, Northampton NN6 9AR, UKGet more exposure
Bespoke Website Design & Development
We are a creative, friendly and passionate website design agency offering the full range of web design, development and full digital marketing services. We custom design and build all our websites from our offices in Northamptonshire on secure and scaleable open source content management systems (CMS). We are passionate about what we do, how we do it and who we do it for.
We believe in being open, honest and as flexible as possible with all our customers at all times. We love creating stylish, effective websites, using the latest technologies. No challenge is too much, we love nothing more than helping you to solve your online problems. Please take a look around our website and feel free to get in touch. We would love to hear from you.
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Google Rating: 3.7 out of 5 stars (3 total ratings)
Ashley Pearce1 StarDisappointingly unprofessional customer service, project management and technical development. A significant portion of the design work was actually done in eastern europe.
They overcame a number of technical challenges, however a lot of these were encountered as a result of extremely poor communication during the project and misinterpretation of a specification that THEY developed.
Many bugs found in the site were acknowledged and commitment was made to fix them, however they delayed fixing the bugs for so long, they then stated that the website was out of warranty anyway. This is a very questionable business tactic.
In comparison with other quotations, they are on the expensive side. Cost does not guarantee any form of quality or customer service.
I also used their hosting service, which on occasion would go down for 30 mins at a time. This appeared to happen at quite specific times during the week. They were made aware of the issue, but no formal resolution was communicated other than "they would keep an eye on it". This may have been the case, but it wasn't re-assuring for a 24/7 membership site.
To top things off, when migrating away from their hosting service they downloaded the website files from the server 5 whole days before providing the weblink to the data, this meant 5 days of data was just lost. When challenged about the error, they requested I pay another migration charge. Infuriatingly unreasonable, unprofessional and simply topped off the complete "Cowboy" approach.
This is a completely honest review in the hope that others have their eyes-wide-open before they consider entering into business with these guys.Friday 10th June 2016
Na Tas5 StarReally amazing experience of working with these guys, fast response and go above and beyond to help. I've had experience of working with them for web design and web hosting. would definitely recommend!Tuesday 11th August 2020
PCI Selfassessment5 StarIt has been a pleasure working with the team at Newedge. Fantastic customer service, always willing to go the extra mile and happy to support us no matter what our on-line needs.
Great value, great team and great work ethic.Tuesday 14th June 2016