Freestart Digital

Lili Bizarre
1 Star
Dreadful customer service from Jan after I cancelled my Google verification charge. He basically hung up on me. I have read on here that Freestart put extra charges on to customers but have generally ignored these comments. I was rang up by Jan to renew a Google verification charge and was told I had to pay. When I searched for this I found out that this is in fact free. I contacted Jan to cancel the charge and after confirming a few times to him to cancel the charge he hung straight up without any of the normal courtesies given. Maybe they are on a commission for these fees and don't like to have to refund? I am not a happy customer at the moment. They need a lesson in how to speak to customers. Further to my last review which still stands. I forgot to point out the excellent service given by Robert Leigh in technical dep't. For him I would give 5 stars every time. His knowledge and helpfulness are second to none and nothing is too much trouble. Maybe certain individuals could take a lesson from him! 5 stars for Rob *****
Wednesday 10th June 2020

Graham Edwards
5 Star
Approximately 6 months ago I signed up with Fresstart to assist me with SEO and updates to my business website. The service I have received to date has been outstanding - my point of contact Nathan Ready-Williams has been outstanding in his support and guidance with my SEO campaign. I would also mention Ashley Cooke who has been providing me monthly analytical reports and delivering on link building etc for my site. The work has been outstanding, easy and good communication even in these difficult times with the pandemic. Excellent work and giving me good returns. I have no hesitation in saying give them a call and see what they can do for you.
Tuesday 20th October 2020

Juliet Wickham
5 Star
I have been with Freestart plc for many years. I am very happy with the service and the price. My website has been updated by them three times over that period and each time I have been delighted with the outcome. The staff are friendly, helpful and knowledgeable and always available to answer any queries or issues. I cannot recommend this company highly enough. Over the past few years my business has grown and it is in part due to Freestart and the help they have given me with my online presence.
Tuesday 3rd March 2020

iestyn Davies
5 Star
Excellent Service I signed up with Freestart one year ago to assist me with our SEO on the business website. In comparison to two previous SEO companies, the service I have received to date has been outstanding - the advice I have received from Michael O'Connell was extremely comprehensive and we have noticed that our ratings with Google have improved tremendously since their engagement, even considering the present economic and social situation. Excellent work . I have no hesitation in recommending their SEO services
Wednesday 11th November 2020

Sue Fullagar
5 Star
Re - Freestart Digital Marketing Dept. I was contacted last year by Freestart online business solutions - a certain Michael O`connell. He was certainly persistent and assured me he could improve our ranking on google. He had already done his homework and went through a number of suggestion as to what could be done to help us. He was persuasive... So that aside I said yes! I can honestly say everything he said they would/could do they have. Along with the team of Nathan and Hannah they have talked through results and worked with our website provider to add pages and improve what we have. We are busy in the showroom and on the phones. Whats changed? - Freestart being involved with our business. We next plan to use their services for our Social Media (Thanks again Mike for your help in getting me back onto our facebook page without any commitment on my part to also use this other aspect of their service)So would I recommend - yes of course!! Thank you all! Sue
Tuesday 3rd March 2020